HER Bootz  takes pride in all merchandise we send out. We want you to be 100% satisfied with your purchase, so we will gladly exchange any unworn items within 3 days of contacting us after you receive your shipment. We will send a return label to your email. Any items returned will take 3 days of processing when recieved.No cash refunds are offered store credit will be issued in the form of a gift card. Store credit is issued and must be used within 15 business days from issue. Store credit is not valid on pre-orders. Please be advised that chargebacks are strictly not acceptable.


Please fully read our Policy 


PLEASE NOTE: we are not responsible for reshipping goods!  As a courtesy we will cover the cost for first time returns. After first return a  Re-Ship fee will apply for any exchanges that needs to be made on your behalf and at your convenience. HER Bootz LLC will only cover shipping cost for problems that occur on our end.